Report an issue
- Log in, then go to the Help Center
- In the Report an Issue form, enter the Case Number if you have one, then choose an issue type, such as a communication problem with a lawyer, a payment problem, a technical problem, or dissatisfaction with service quality
- Write the details, then click Submit Issue
The team is notified immediately. You can see issues you reported under Dashboard → Reported Issue Tickets. Open one to see its status, attach more files, and continue talking with the team.
If the problem is in a case you are working on, enter its Case Number in the form so the team knows which case it's about.
Request a Wittaya plan upgrade or other matters
Send it through the same form. Choose the Other type and say what you need.